We value your feedback. Make a complaint, give a compliment or offer a suggestion. It can help us improve our service.
All concerns will be acknowledged within 24 hours of receipt, along with an expected timeline for resolution.
If your concern remain unresolved within the specified timeline, or in the absence of any acknowledgment, you may escalate the matter to the Manager - Customer Services at ahsan.khan@ablfunds.com. you may contact us via 042-32305000 or 0346-8211154, or submit your concern in writing on below:
Customer Services Department
ABL Funds
Plot # 18-C, Stadium Lane # 1,
Khadda Market, D.H.A. Phase V, Karachi.
If your complaint has not been resolved satisfactorily, or you remain dissatisfied with the outcome, you may escalate it to the Mutual Funds Association of Pakistan (MUFAP), either by email at complaints@mufap.com.pk or through the MUFAP Complaint Portal. Please note that complaints falling outside MUFAP's jurisdiction will not be entertained. For further details on the MUFAP complaint handling procedure, please
click here.